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Privacy Policy

Last Updated: 20 February, 2025

At Atierra, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, process, and manage your personal information in compliance with Japan’s Act on the Protection of Personal Information (APPI).

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide directly to us, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details

  • Phone number

 

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

 

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, and improve our services. You can manage cookie preferences through your browser settings.

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2. Purpose of Data Collection

We collect and use personal information for the following purposes:

  • To process and fulfill orders for CO₂-captured pigments and CO₂-captured paintings

  • To provide customer support and respond to inquiries

  • To send updates, promotions, and marketing communications (with user consent)

  • To comply with legal obligations

  • To enhance website functionality and security

 

3. Data Sharing with Third Parties

We do not sell or rent personal information to third parties. However, we may share data with:

  • Payment processors to facilitate transactions

  • Logistics and delivery partners to fulfill orders

  • Legal authorities when required by law

  • Third-party analytics services to improve user experience

 

4. User Rights Under APPI

Under Japan’s privacy laws, users have the right to:

  • Request access to their personal data

  • Request corrections or deletion of inaccurate data

  • Withdraw consent for data processing

  • Opt-out of marketing communications

  • Request an explanation of how personal data is handled

To exercise your rights, please contact us at info@atierraclimate.com.

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5. Data Protection & Security Measures

We implement industry-standard security measures to protect personal data, including:

  • Encryption of sensitive data

  • Secure payment processing

  • Restricted access to personal data

  • Regular security assessments

 

6. Data Retention Policy

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Users may request deletion of their data, subject to legal requirements.

 

7. Collection of Data from Minors

Our website is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors without parental consent. If we discover such data has been collected, we will take steps to delete it promptly.

 

8. International Data Transfers

If we transfer data outside Japan, we ensure that appropriate safeguards are in place to protect user privacy in accordance with APPI regulations.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or website notification.

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10. Contact Information

For any questions or requests regarding your personal data, please contact us at:

Email: info@atierraclimate.com
Address: OIST Innovation Incubator, 1919-1 Tancha, Onna-son, Kunigami-gun, Okinawa 904-0495, Japan

 

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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